🇬🇧 UK ORDERS £4.95
Delivery to most UK Addresses is £4.95 which also includes expert packing in strong boxes, comprehensive labelling, and an email notifying you that your order has been dispatched.
However for the Scottish Highlands and UK addresses off the UK mainland (Channel Isles, Northern Ireland, Isle of Wight, Isle of Man, Isles of Scilly, Shetland, Orkney, Western Isles) we reserve the right to add a surcharge to cover the additional costs of delivery to a maximum of £15.00 per parcel. For smaller parcel we may reduce the P & P ourselves when raising the invoice. If there is any difference in the cost of shipping we will contact you first to let you know.
Delivery of packages of less than 2 kg is made by Royal Mail. We send you an email to advise you that your parcel has been despatched and to expect it shortly. The majority of parcels over 2 kg are delivered by Interlink Express (next working day) and you will receive an automatic email confirming that your parcel has been despatched. A further email from Interlink will confirm the delivery date and indicate the anticipated delivery slot. If you provide us with your mobile phone number this should result in you being notified by text of an intended delivery by Interlink the evening before delivery. Although Interlink usually requires the parcel to be signed for if you can provide leaving instructions should you be out when your parcel is delivered such as a suitable safe place or a neighbour we can instruct Interlink to leave the parcel without a signature. We reserve the right to charge the cost of redelivery where the parcel is returned to us. If you intend being away, please let us know, so we can plan your delivery to avoid these dates.
Collection is not possible, we pack your order within a building on an operational farm and visitors are not allowed.
We do occasionally make mistakes and we try hard to put correct these. If you are worried about the condition of a delivery please let us know immediately so that we can rectify the situation. However we cannot be held responsible for the bulbs once they have been received. Nature is sometimes unkind and though most bulbs are tough, they do have their limits.
🇪🇺 EUROPEAN ORDERS from £10.00
Your orders are handled in much the same way. Parcels under 2kg are sent by air using the Royal Mail Small Packet rate. These have no tracking or trace facility. Parcels over 2kg are sent with international carriers and have tracking capability. You may have to expect to pay 20-40% in addition to your order value depending on the destination and parcel weight. The minimum charge per parcel is £10.00 for delivery and handling regardless of order value.
For larger (2-29kg) single parcels to Europe the following is provided as a guide only for any parcel using DPD 3-5 day service.
As a guide this is our current pricing - Republic of Ireland, Belgium, Luxembourg, Netherlands, France, Germany £18, Denmark, Austria £20.00, Italy, Spain, Czech Rep, Slovakia £22.50, Rest of European Union £28.00 except Cyprus and Malta which are particularly expensive to ship to so it is probably worth telephoning us before you order. Switzerland £45